Customer Retention for Independent Restaurants: How to Keep Guests Coming Back
For independent restaurant operators, building a loyal customer base is more important than ever. In an industry where 50% of restaurants struggle with repeat customers, loyalty programs can be a game-changer. In fact, 41% of sit-down restaurant diners consider loyalty programs when choosing where to eat. Additionally, 61% of delivery customers say loyalty program membership […]
A Clean Restaurant Is a Profitable Restaurant: Why Hygiene Drives Guest Loyalty
Imagine this: A couple walks into your restaurant for the first time, excited to try your signature dish. The ambiance is inviting, the service is warm, and their order is placed. But as they sit down, they notice a sticky residue on the table. The menus have smudges, and a quick trip to the restroom […]
How Independent Restaurants Can Get Pricing Like the Big Chains
Independent restaurant operators are up against rising costs—95% of restaurants said food prices were a major challenge in 2024, and 95% of operators felt the squeeze of inflation. But here’s the good news: you don’t have to be a big chain to get big-chain pricing. With the right strategies and partnerships, independent restaurants can unlock […]
38% of Operators Say Their Restaurant Was Not Profitable in 2023
Struggling with profitability? The recent State of the Restaurant Industry Report from the National Restaurant Association revealed a startling statistic: 38% of restaurant operators reported that their businesses were not profitable in 2023. This highlights the significant challenges independent restaurants face. Fortunately, Dining Alliance offers solutions to help reduce costs and increase profitability. […]
